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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven Prime

May 13, 2026

5  out of  5
rating by Steven Prime
"Fantastic people and phenomenal service!"
We responded:
"Thanks for the great review! We appreciate your business and look forward to serving you more in the future! "
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Gary Anderson

April 28, 2026

5  out of  5
rating by Gary Anderson
"Henry Mashburn State Farm is a great place. Thank you guys for helping me navigate some difficult issues I’ve faced with the DMV. TIFFANY IS AWESOME!"
We responded:
"Gary, thanks for your great review! We are so happy we can help you out and give you great service! Thanks for being a great customer."
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Patrick Willi

April 22, 2026

5  out of  5
rating by Patrick Willi
"Fantastic quoting service. Great rate. Got full coverage in less than an hour."
We responded:
"Patrick, thanks for the great review, I'm so glad we could help with your father's insurance needs! We look forward to working with you in the future"
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Meg Mash

April 14, 2026

5  out of  5
rating by Meg Mash
"Always professional and courteous. They answer my questions promptly and let me know where I can make positive changes to protect me and my family."
We responded:
"Thanks for the great review! We strive to provide the best customer service we can! Customers like you are what makes our company great! "
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Josh Smith

March 24, 2026

5  out of  5
rating by Josh Smith
"Very helpful."
We responded:
"Thanks for the review Josh! We're so glad we could help you with your insurance needs! "
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Propertiesvf Forest

March 21, 2026

5  out of  5
rating by Propertiesvf Forest
"Excellent service … quick response time… always looking out for your benefit and reasonable pricing."
We responded:
"Vickie, Thanks so much for the great review! We appreciate working with you over the years! "
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Michele Brinn

March 19, 2026

5  out of  5
rating by Michele Brinn
"Henry Mashburn and his team have taken care of my insurance needs since 1990. House, cars and rental properties. I trust them implicitly accurately cover my needs and to take great care when a claim arises."
We responded:
"Michele, Thanks so much for the great review! We appreciate your business, and we're thankful for the trust you put in us. "
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Isaac Scruggs

March 18, 2026

5  out of  5
rating by Isaac Scruggs
"Great communication and they don’t try to upsell you on anything. They want you to be happy with your rates and comfortable in your coverage. Worked with Tiffany and she was awesome!"
We responded:
"Isaac, Thanks for the great review! We are so happy we could help you get a great bundled price. We appreciate working with you and your family over the years!"
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JJ

March 9, 2026

5  out of  5
rating by JJ
"Great experience. Tiffany helped get me insured, answered all my questions quickly and tailored my insurance to exactly what was needed. Best rates and service! Highly recommend them!"
We responded:
"Thanks so much for the great review, glad we can help you with your personal price plan!! "
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Anne Abahazi

March 6, 2026

5  out of  5
rating by Anne Abahazi
"Everyone on the Mashburn team go well above and beyond to make sure I am getting the best possible rates for my home and autos."
We responded:
"Anne, thank you for the great review! We appreciate working with you and your family over the years. "
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John Traynham

March 3, 2026

5  out of  5
rating by John Traynham
"For 20 years I haver had all of my insurance with Henry Mashburn, State Farm Insurance agent, and they have always been there for me! While State Farm's slogan is "Like a good neighbor, Statefarm is there", I consider everyone at this agency one better than that, I feel like they are all my family! Henry Mashburn, Brad Mashburn, Tiffany Mashburn and the rest of the staff are there to joyfully...yes joyfully... provide service to their policy holders. I have never phoned there and not been able to speak to one of them (no button pushing menus or AI voices) just genuinely nice, extremely knowledgeable people who want to help you and they take all the time needed to happily educate people like me who have a thousand questions and offer suggestions. I can honestly say they are the best group of any kind I have ever done business with. I sleep really well at night because I know they have my best interest at heart."
We responded:
"John, thanks for the review, we appreciate your business and the relationship we have had over the years! Our company is built on people like you, easy neighbors to have!!"
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Larry Merro

February 19, 2026

5  out of  5
rating by Larry Merro
"Alway's very nice."
We responded:
"Larry, Thank you for the great review! We appreciate working with you over the years, our company is built on customers like you! "
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David Rodrigue

February 11, 2026

5  out of  5
rating by David Rodrigue
"Tiffany was fantastic! One agent said my second home could not be insured and Tiffany work it out with no problems. Thank you Tiffany!"
We responded:
"Thank you for your great review David! We're so happy we could help you, and appreciate your business over the years! "
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Augusta

February 4, 2026

5  out of  5
rating by Augusta
"Tiffany is the best! She always super responsive and goes above and beyond to make sure you are taken care of."
We responded:
"Augusta, Thanks so much for the great review! We appreciate working with you and your family over the years and for many more to come! "
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Deepak Sharma

February 3, 2026

5  out of  5
rating by Deepak Sharma
"Tiffany Mashburn was knowledgeable and steered me to the right product in the most efficient way. Great service with human touch. Thank you"
We responded:
"Thanks for the great review! We're happy to have you on board and glad we could give you great service!"
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Christina Sato

January 14, 2026

5  out of  5
rating by Christina Sato
"Absolutely love Tiffany, she’s very fast and professional as well as polite and very knowledgeable, thank you Ms Tiffany"
We responded:
"Christina, we look forward to working with you for years to come! So glad we were able to give you great service, thanks for being part of the State Farm family, and thanks for the great review! "
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K_alexander7

December 31, 2025

5  out of  5
rating by K_alexander7
"They gave me a better auto quote by far than Allstate and Progressive. I have a hard time remembering names, however the lady on the phone was wonderfully professional, knowledgable, patient, and courteous. I did not have to deal with any AI robot, which is quite comforting these days. If I could give 6 stars I would."
We responded:
"wow! What a great review! Thanks for your business, we look forward to serving you for a long time! "
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bill sudermann

December 23, 2025

5  out of  5
rating by bill sudermann
"When I have questions they always take time to help. Please sign up with them. You immediately not be disappointed. Everyone there helps."
We responded:
"Bill, thank you for your great review! We have enjoyed working with you over the years!! "
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Hillary Hughes

December 18, 2025

5  out of  5
rating by Hillary Hughes
"Tiffany was able to help me after realizing my previous agent never changed my vehicles and I was driving uninsured!!! She was helpful and friendly and no judgement!! Super grateful for the service"
We responded:
"Hillary, thanks for the wonderful review! I am so glad our office was able to help you out! We are grateful for your business and hope to work with you for years to come! "
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Paul G

December 9, 2025

5  out of  5
rating by Paul G
"The Mashburn Family gave us a friendly welcome, took their time with us, and sent us out the door with products we needed at a good price."
We responded:
"Thank you so much for the great review! We enjoy working with you and appreciate your business over the years."
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Jim Skriba

November 22, 2025

5  out of  5
rating by Jim Skriba
"Been with State Farm for years. Just a phone call way for help with problems. Recently needed a COI for my policy for storage company. Tiffany Mashburn was right on it to help me out. I really do appreciate her. Highly recommend the Mashburn group for a friendly, dependable & trustworthy experience."
We responded:
"Jim, Thank you so much for the wonderful review! We appreciate working with you over the years!"
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Shelby Garrison

October 23, 2025

5  out of  5
rating by Shelby Garrison
"Service was very kind"
We responded:
"Shelby, thank you for the great review! We appreciate working with you and your family over the years, and look forward to giving you great service for years to come."
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Nannette Henriksen

October 16, 2025

5  out of  5
rating by Nannette Henriksen
"I couldn't ask for better insurance company, They treat you like family , we've been with them since 2000. They are the best.😊"
We responded:
"Thank you Nannette for the 5 Star review! We enjoy working with you and your family! "
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Dori

October 16, 2025

5  out of  5
rating by Dori
"This agency is professional and quick to respond every time I have ever had to call them (and its been several times over the many years I have been with them both for home and auto). Today they saved me a lot of time by taking my emailed info and uploading it for me to the online system. They have enough people on board to always be available for a phone call. I also think that it's both this agency and State Farm, itself, that deserves the recommendation. In a world full of disasters and inclement weather, I think that they do a very good job."
We responded:
"Thank you Dori for your wonderful review! We appreciate your business and friendship over the years! Glad we can help things go right! "
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Frances Holguin

October 10, 2025

5  out of  5
rating by Frances Holguin
"Always helpful and informative. And treat you like family"
We responded:
"Frances, thank you for the great review and thank you for you business. We've enjoyed getting to know your family and are happy to serve you going forward! Customers like you is what makes our business great! "